From Vikings to Volcanoes – A Practical Course for Front-Line

Icelandic History & Culture for Tourism Staff – A Practical Course That Connects

A practical and engaging course for front-line tourism staff who want to confidently share Icelandic history and culture with guests, through captivating stories, clear facts, and practical tips you can use the very next day.

✔ Learn to tell memorable stories about Icelandic history and landmarks.
✔ Build confidence when interacting with guests from around the world.
✔ Understand key events in Iceland’s history – and how to make them relatable.
✔ Enhance communication by connecting culture with real places and moments.
✔ Apply storytelling techniques that inspire and inform.

Who is this course for?

This course is ideal for front-line tourism professionals – receptionists, guest service reps, hotel staff, museum or tour employees – anyone who interacts with guests and wants to offer more than just directions.

Participant Testimonials

"This course gave me the confidence to share Iceland’s history with visitors in a fun and engaging way!"
"As someone from a different cultural background, this was the first time I truly understood Icelandic history and culture. The course was eye-opening!"
"Neil was such a lively and entertaining instructor! He made the content engaging and enjoyable while sharing his vast knowledge."

For workplaces and teams – a course that works

This is not a history lecture—it’s a hands-on course built around real-life tourism scenarios. Participants practice using historical insights at reception desks, attractions, and when handling guest questions.

The content is tailored to your team’s role and background. Whether you want short stories about Vikings, insights into Iceland’s independence, or cultural tips that guests appreciate, we’ve got you covered.

Delivered in English, on-site at your location. Duration: 2–4 hours. Flexible and engaging from start to finish.

Stay ahead – book now or get further information

Help your team connect with guests in a deeper, more meaningful way – through history, culture, and great storytelling.
📧 gerumbetur@gerumbetur.is

Funding Options – Get Up to 90% Reimbursed for Customer Service Training

This course is eligible for union and vocational training funds.
Most companies can get up to 90% reimbursement. We assist with the application process.
➡ More info at attin.is